Privacy / Terms & Conditions

Privacy Policy
Effective Date: 1/1/2025
ETX Insurance Group LLC

ETX Insurance Group LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following personal information:

  • Name, address, email, and phone number

  • Insurance policy details and preferences

  • Payment information (if applicable)

  • Any information provided via web forms, emails, or phone calls

  • SMS consent preferences

2. How We Use Your Information

We use your information to:

  • Provide insurance services and customer support

  • Send policy updates, billing reminders, and promotional offers

  • Improve our services and website experience

  • Communicate via SMS (only with your consent)

3. Who We Share Your Information With

We do not sell or share your personal information, including SMS consent, with third parties or affiliates for marketing purposes. However, we may share your information with:

  • Insurance carriers and service providers as necessary to fulfill your requests

  • Legal authorities if required by law

  • Third-party vendors who help operate our business (under strict confidentiality agreements)

4. SMS Consent and Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ETX Insurance Group LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.etxins.com/pptac Message HELP for help. Reply STOP to any message to opt out. For assistance, visit our website at www.etxins.com.

SMS Consent Policy:
By opting into SMS communications, you agree to receive messages from ETX Insurance Group LLC. SMS consent is not shared with third parties or affiliates for marketing purposes. You can opt out at any time by replying STOP to any message. For assistance, text HELP or contact us at 903-871-5000. Standard message and data rates may apply.

5. Your Privacy Choices

You have the right to:

  • Opt out of SMS messages at any time

  • Request access to or deletion of your personal data

  • Update your contact preferences
    To exercise these rights, please contact us at 903-871-5000 or [Insert Email].

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
ETX Insurance Group LLC
Phone: 903-871-5000
Email: Roy@ETXIns.com
Website: www.etxins.com

This Privacy Policy is prominently linked on our website and web forms to ensure transparency and accessibility. Visit https://www.etxins.com/pptac for our privacy policy and https://www.etxins.com/pptac for our Terms of Service.